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Haywood EMC Restores Power to Over 25,000 after Tropical Storm Helene Impacts Western North Carolina

Friday | October 11, 2024
All News

Haywood EMC Restores Power to 25,700; continues restoration efforts in hardest-hit areas

Waynesville, N.C. (Oct. 11, 2024; 8:00 a.m.) – Power has been restored for 25,700 of Haywood EMC’s members as crews continue to battle challenging conditions in their efforts to repair and rebuild electric infrastructure across the cooperative’s service territory.

As of 8:00 a.m. Friday, approximately 350 Haywood EMC members are without power. Over the past two weeks, our crews and outside help have worked continuously to rebuild or repair parts of over 85% of our grid. As there are still members facing these outages, our crews will continue these efforts until all power is restored.

"Hurricane Helene was a historic storm, causing devastation far beyond anything I have seen in my 31 years with electric cooperatives across North Carolina." stated Haywood EMC's CEO, Tom Batchelor. "Even the 3 ½ years I spent on the Outer Banks of North Carolina I never experienced hurricane with this much destruction. The challenges that crews are facing in the field are unfathomable, from widespread flooding and landslides to rebuilding electric infrastructure that has been damaged or destroyed by the power of wind and water. Crews are giving it their all to restore power across our 8-county service territory. In many cases, power lines have been completely washed away, and crews are building from the ground up."

Haywood EMC is not alone in taking on the massive effort of restoring power to its members. More than 70 co-op lineworkers from three states and 40 others, including tree trimmers, road graders and operations specialists have joined Haywood EMC crews in the field as part of the restoration effort.

During our crews' surveying, they have discovered damage in new areas and have found significantly more damaged equipment and broken poles in areas that are inaccessible by vehicles. This requires line workers to walk-in equipment and/or replace broken poles by hand, slowing restoration work in these areas.

While our crews are working to restore power, you can help by staying vigilant around work areas. Please avoid traveling on the roads unless absolutely necessary. Keeping the roads clear will help first responders do their jobs and give restoration crews better access to impacted areas. Additionally, many road shoulders are saturated or inaccessible, meaning crews will need to set up trucks and equipment on the roads in some locations. Help us keep our lineworkers safe.

Safety:

  • Help keep our crews safe. If you see utility crews working on the side of the road, slow down and drive carefully.
  • Never wade into or drive through flood water.
  • Only use generators and charcoal grills in well-ventilated areas; a garage does not count as a well-ventilated area.
  • Never connect a portable generator directly to a home’s wiring. Instead, use an extension cord to plug lights and appliances into the generator.
  • Never touch a downed power line, and remember that sometimes debris can cover fallen lines, making them difficult to spot.

# # #

Haywood EMC is a Touchstone Energy Cooperative supplying electricity to over 29,100 member-owners in Buncombe, Haywood, Jackson, Macon, Madison and Transylvania counties in NC as well as Oconee SC and Rabun GA.  For more information, visit www.haywoodemc.com or the cooperative’s social media on Facebook, Instagram or Twitter.

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Waynesville Physical Address

376 Grindstone Road
Waynesville, NC 28785
(828) 452-2281 or (800) 951-6088
(828) 926-4290 Fax

Lake Toxaway Physical Address

298 Blue Ridge Road
Lake Toxaway, NC 28747
(828) 966-4215
(828) 883-3874 Fax

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©2025 Haywood EMC. All Rights Reserved.

  • About Us
    • Board of Directors
      • 2025 Haywood EMC Director Election
    • Management Team
    • Employment
    • Cooperative Principles
      • Cooperative Difference Video
    • Service Territory Map
    • News Posts
  • Member Services
    • Capital Credits
      • Frequently Asked Questions
    • Billing and Payment Information
      • Easy Ways to Pay
      • Delinquent Bill Timeline
    • Service Rules & Regulations
      • Smart Meter Energy Usage Data Privacy/Security Advisory
      • Title VI Statement of Non-discrimination
    • New Service
      • Application for Electric Service
    • Rate Schedules
      • EV Rates
      • Time Of Day Rates
    • Safety
      • Storm Preparedness
      • Safety Quiz
      • Tree Trimming
    • Service Forms
      • Service Order Form
      • Medical Condition And Equipment Form
    • Text Outage Alerts
  • Products
    • Generators
      • Generator Loan
      • Generlink
    • Heat Pump/Weatherization Loan
      • Heat Pumps
  • Your Community
    • Bright Ideas Grants
    • Project HEMC
      • Project HEMC Energy Assistance Application
    • Around the Community
      • USDA Rural Economic Development
    • The Haywood EMC Podcast
    • Basketball Camp Scholarship
    • Carolina Country Magazine
    • News
    • Haywood EMC Scholarship
    • Youth Tour
  • Energy Efficiency
    • Electric Vehicles
    • NC GreenPower
    • Energy Star Home Advisor
  • Renewable Energy
    • Community Solar Program
    • Renewable Energy Site Assessments
      • Solar Site Assessment
      • Hydro Site Assessment
      • Wind Turbine Site Assessment
    • Renewable Rates
      • RGR Rate
      • RGS Rate
    • Solar with Haywood EMC
      • Certificate Of Completion
      • Typical Components Of A Solar Interconnected System
    • Contracts With Haywood EMC
    • Renewable Energy Information
    • Interconnection With Haywood EMC
      • Interconnect Application