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Customer Service: 1.800.951.6088

Haywood EMC is here to provide affordable, reliable, safe services and open communications. Our office is located in Waynesville, with a district office in Lake Toxaway, North Carolina.






























Privacy Policy

At Haywood Electric Membership Corporation (Haywood EMC), protecting the privacy of your personal information is important to us. We respect your right to privacy and strive to keep information about you secure and confidential. This notice describes our practices and policies to protect your personal information. These practices and policies will continue to protect your information even after our relationship with you ends. No response to this customer privacy policy is required. However, if you have questions, please contact us at Haywood EMC, 376 Grindstone Road, Waynesville, NC 28785 (Attn: Manager, Marketing and Communications).

This notice uses the term "nonpublic personal information." This means personal information about you that identifies you and is not available from public sources. The policies described in this notice apply only to individuals.

The primary reasons that we collect and maintain customer information are to serve you. Unlike many companies, we do not sell customer information for third parties to use for their own purposes. All information is maintained for the purpose of serving the members of Haywood EMC. We would disclose information to unaffiliated parties only when we believe it necessary to conduct our business.

Maintaining Confidentiality and Security

We safeguard member and customer information, and our employees receive training about the importance of confidentiality and privacy. Our employees and contractors are required to protect the confidentiality of your information in compliance with our established policies, and we endeavor to restrict access to nonpublic personal information to our employees and contractors who have a business reason for access. We maintain physical, electronic, and procedural safeguards that comply with applicable federal and state regulations to protect your nonpublic personal information. We continually assess new technology for protecting information and upgrade our systems when appropriate.

Making Sure Information Is Accurate

Keeping information accurate and up to date is very important to Haywood EMC. If you ever find that your member/consumer information is incomplete, inaccurate, or not current, please contact us to promptly update or correct any erroneous information. The practices and policies outlined in this disclosure are subject to change, but we will communicate any major changes to you when required by applicable laws.


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