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Customer Service: 1.800.951.6088

Haywood EMC is here to provide affordable, reliable, safe services and open communications. Our office is located in Waynesville, with a district office in Lake Toxaway, North Carolina.






























After Your Lights Go Out

When severe weather causes power outages, employees of Haywood EMC immediately begin working to restore power to as many people as possible in the shortest amount of time. Serviced first are primary lines serving hundreds and sometimes thousands of customers. Medical facilities and individuals on life-support systems are given top priority during outages.

When your lights go out, check with your neighbors to learn if they are also in the dark. If they're not, check your fuse box or circuit breaker to see if you can locate the problem.

If the outage has affected your neighbors, call your local Haywood EMC office or the cooperative's automated outage reporting system at 1-800-951-6088.

Power outages that occur in severe weather, or that last for an extended period of time, can place a heavy burden on the system at the moment the power is restored. To prevent an overload on the system and possibly another outage, take these steps:

  • Turn off every inside light except one.
  • Turn down your thermostat.
  • In cold weather, close windows and drapes to save heat. Pick one room on the warm side of the house and use blankets to insulate the windows.
  • If the outage lasts over 60 minutes, turn off the electric water heater.
  • Make sure your kitchen range is off, both the surface and the oven. Never use it as a substitute for your heater.
  • Turn off all unnecessary appliances.
  • If you see a downed power line, STAY AWAY! Immediately go to a safe place and call your local Haywood EMC office.
  • When power comes back on, slowly switch appliances and lights back on and gradually return your thermostat to its normal setting.


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